S Social & Conversation · S2WhatsApp Business, AI agents
Turn chats into customers, around the clock.
Your customers want to message you. We set up WhatsApp Business and AI agents that answer instantly, qualify interest, book calls and hand warm leads to your team.
“For many buyers, especially in India and the Middle East, messaging is the preferred way to talk to a business.”
But most companies treat WhatsApp as a personal inbox: replies are slow, conversations are lost when staff change and nobody knows which chats become sales.
Speed matters. A buyer who asks a question and gets a helpful answer in minutes is far more likely to buy than one who waits until tomorrow. AI agents now make fast, accurate replies possible at any hour, with humans stepping in where it counts.
You need this if…
Quick self-check
Tick what's true for you.
How we build it, step by step
- 01
Conversation audit
We review how enquiries arrive today, response times, common questions and where deals are lost.
- 02
WhatsApp Business setup
Official API, verified profile, shared team inbox and CRM connection, so every chat is captured.
- 03
AI agent design
An agent trained on your products, pricing and policies that answers questions, qualifies leads and books meetings, with clear rules for when to hand over to a person.
- 04
Journeys and broadcasts
Click-to-WhatsApp ads, welcome flows, reminders and segmented broadcasts that follow WhatsApp's rules and respect customers.
- 05
Measure and improve
Response times, chat-to-sale rate and revenue by conversation source, reviewed monthly.
Your S2 growth kit
Three things move up
Instant replies
No enquiry waits, day or night.
Qualified handovers
Sales gets warm leads with context.
Revenue you can track
See which conversations become sales.
Sized to where you are
Tools we often use
Tool-agnostic. We work with your stack wherever possible.
Look and respond like a bigger company from day one.
See the plan for startups →Handle more enquiries without hiring more people.
See the plan for growing brands →Run compliant messaging at scale across teams.
See the plan for enterprises →Questions, answered
01Will an AI agent replace our sales team?
No. It handles common questions and qualification instantly, then hands real buying conversations to your team with full context.
02Is it safe to let AI answer customers?
We restrict the agent to approved information, set clear rules for what it must not say and route sensitive or complex chats to people. We test thoroughly before launch.
03Can we send promotional messages on WhatsApp?
Yes, with customer opt-in and approved templates, following WhatsApp's commerce and messaging policies.
04Does this work with our CRM?
We connect to common CRMs such as HubSpot, Zoho and Salesforce, or your own system through its API.
Works well with
Marketing Automation & AI Agents
We connect your CRM, website, ads and messaging, automate the handoffs and deploy AI agents where they genuinely help, so a small team can run like a large one.
Explore →Social & Creator Marketing
Social works when it starts conversations, not when it fills a calendar.
Explore →Lifecycle & Retention
Retention is the cheapest growth channel most businesses ignore.
Explore →SS = Social & Conversation · Get talked about · step 3 of 6, grows your conversations
Ready to strengthen your Social & Conversation?
Conversational AI & WhatsApp is part of S · Social & Conversation (get talked about). Get a free Growth Score to see how strong your S is against the other five steps, or talk to a strategist.